Director, Channel Sales
Job Summary Our ideal candidate will have a strong background and experience with customer engagement solutions and knowledge of leading contact center solutions. This role will be high touch and high visibility. The candidate will work with Channel Partners, Resellers and Authorized Technology Partners (ATPs) to generate pipeline, drive engagement, business value, and sales enablement, and maximize the potential of the partnership. The candidate must be confident about customer journeys with a focus on the value eGain brings to digital customer engagement. Duties/Responsibilities Form strategic alliances with key partners, resellers, and ATPs. Develop GTM plans and develop channel-specific plans for driving growth. Oversee lead generation strategy to generate qualified prospects. Present eGain solutions and benefits to partners, resellers, and prospects, driving business level outcomes to progress opportunities through the funnel. Maintain pipeline and dashboards that communicate to executive leadership the effectiveness of identified programs and investments. Execute, manage, and deliver against America's channel pipeline and bookings targets. Education and Experience 6
years of experience managing (leading) deep distribution relationships (OEM/Resell/Co-sell) and Complementary Technology Providers Relevant sector experience from a company such as Genesys, Five9, Amazon Connect, ServiceNow, Salesforce, Talkdesk, Cisco or Avaya is preferred. Our Hiring Process is Easy with eGain Step 1:
Written test (should take roughly 120 minutes of your time) Aptitude section Functional section We will let you know within 2 business days of your taking the test if you have progressed to the interview stage. The interview will be scheduled no later than 7 calendar days after the test. Step 2:
Panel interview (max 60 minutes) Step 3:
Selection:
You will receive a written offer, if selected, within 3 days of the interview.
Salary Range:
$200K -- $250K
Minimum Qualification
Sales Management & Operations, SalesEstimated Salary: $20 to $28 per hour based on qualifications.
years of experience managing (leading) deep distribution relationships (OEM/Resell/Co-sell) and Complementary Technology Providers Relevant sector experience from a company such as Genesys, Five9, Amazon Connect, ServiceNow, Salesforce, Talkdesk, Cisco or Avaya is preferred. Our Hiring Process is Easy with eGain Step 1:
Written test (should take roughly 120 minutes of your time) Aptitude section Functional section We will let you know within 2 business days of your taking the test if you have progressed to the interview stage. The interview will be scheduled no later than 7 calendar days after the test. Step 2:
Panel interview (max 60 minutes) Step 3:
Selection:
You will receive a written offer, if selected, within 3 days of the interview.
Salary Range:
$200K -- $250K
Minimum Qualification
Sales Management & Operations, SalesEstimated Salary: $20 to $28 per hour based on qualifications.
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